Contact Us

Welcome to Esmolin. For questions about products, orders, delivery, returns, or refunds, please contact our customer support team by email or through the contact form on our website.

Website: https://esmolin.com

Operating Company: Jilin Chongzhuo Trading Co., Ltd.

Unified Social Credit Code (USCC):91220100MAKNYWHD1K

Company Address: Room 503, Unit 2, 5th Floor, Building 7, Phase I Project, Wanlong Lishuiwan, East of Chaoran Street, West of Chaofan Avenue, and South of Jinhu Avenue, High-tech Zone, Changchun

Support Email: service@esmolin.com

Contact Phone:+86 13245711432

Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)

Order Support

For assistance with an order, include your order number, the email used at checkout, and a brief description of your question. Please do not send payment card details or passwords by email.

Returns and Damaged Items

Please contact support before returning an item so that we can provide instructions and the appropriate authorized return destination. The company address above is not necessarily a returns facility. If your item arrives damaged, defective, or incorrect, include photographs where possible so we can review the issue.

We aim to respond to inquiries as promptly as practical during business hours.